Client Delivery Coordinator
We Are Agentic is seeking a Client Delivery Coordinator to be the operational backbone of our training delivery. You will own end-to-end session logistics — managing pre-training client communications to confirm room bookings, AV setup, parking, and AI licence provisioning, then running post-session follow-up including personalised certificates, Trustpilot reviews, and adoption materials via mail merge and bulk comms. In between, you'll prepare and quality-check all workshop materials, manage the delivery pipeline across multiple clients and consultants, and keep our content library organised and client-ready. This role demands someone who is a highly efficient computer user — deeply proficient with Outlook, Word, and Excel, fast and intuitive across systems, and able to pick up new tools without missing a beat. Ideal candidates bring 3–5 years in training coordination, L&D operations, or programme delivery, with exceptional organisational skills and a proactive, ownership-driven mindset. Join us to make sure every client engagement runs flawlessly — so that real teams can focus on becoming AI-First.
Location: Remote
Employment Type: Full-time
About
We Are Agentic is a people-first AI training and transformation agency. We help leadership teams understand what AI can genuinely deliver – from productivity improvements and sharper decision-making to fully automated workflows – and build a structured, actionable plan for becoming AI-First. We then bring that plan to life through data readiness, workflow analysis, literacy training, and the design & build of custom AI agents.
Role Overview
As Client Delivery Coordinator at We Are Agentic, you will be the operational backbone of our training delivery. This is an end-to-end coordination role spanning logistics, client communications, content preparation, and post-session follow-up. You will ensure every workshop, discovery session, and client engagement runs smoothly from first booking to final feedback.
You will work closely with our consultants and co-founders to manage scheduling, prepare session materials, coordinate with venues and clients, and maintain the systems that keep our delivery engine running. The ideal candidate is highly organised, proactive, and comfortable operating across multiple workstreams in a fast-moving startup environment. Crucially, this role demands someone who is a highly efficient computer user – someone who navigates systems, tools, and documents with speed and confidence. If you are not highly computer literate, this role is not for you.
Key Responsibilities
Own end-to-end logistics for all training engagements, including scheduling, venue coordination (for in-person sessions), travel arrangements, and calendar management across the team.
Manage all pre-session client communications – sending structured emails in advance of each training day to confirm logistics such as room bookings, screen and AV setup, parking arrangements, Wi-Fi access, and that all necessary AI licences and tools are provisioned and ready for attendees.
Prepare and quality-check all workshop materials, including slide decks, playbooks, handouts, and digital resources, ensuring everything is client-ready and on-brand.
Maintain and organise our content library, templates, and delivery assets so consultants have what they need at the right time.
Track and manage the training delivery pipeline – upcoming sessions, consultant availability, client timelines, and capacity planning.
Own all post-session follow-up, including sending personalised completion certificates to each attendee, distributing Trustpilot review requests, collecting feedback, and sharing adoption playbook materials. This involves confident use of mail merge and bulk email tools to handle communications efficiently and professionally at scale.
Support the setup and management of tools and platforms used for delivery, such as scheduling systems, shared drives, and project management tools.
Assist with the coordination of our free quarterly charity workshops, including outreach and logistics.
Identify and implement process improvements to make our training operations more efficient and scalable as we grow.
Skills & Experience
3–5 years of experience in an operations, event management, account management, or programme delivery role.
Exceptional organisational skills with a proven ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.
Strong written and verbal communication skills – comfortable corresponding with senior client stakeholders in a professional, warm tone.
Experience preparing and formatting professional materials such as slide decks, documents, and client-facing deliverables.
Highly proficient with Microsoft Outlook, Word, and Excel – this is non-negotiable. You must be comfortable with mail merges, bulk email communications, document formatting, and spreadsheet management. More broadly, you must be the kind of person who navigates a computer quickly and intuitively, manages files and folders without thinking twice, and picks up new tools with ease.
A proactive, solutions-oriented mindset – someone who anticipates problems before they arise and takes ownership of fixing them.
Comfortable working in a fast-paced, early-stage environment where processes are still being built and refined.
A genuine interest in AI and technology – you do not need to be technical, but you should be curious and eager to learn.
Nice to Have
Experience coordinating training or events.
Familiarity with Microsoft Copilot, Claude, Gemini, or other enterprise AI tools.
Experience working in or with consultancies, agencies, or professional services firms.
What We Offer
A front-row seat in building a high-growth, people-first AI transformation business.
A role where your work directly enables real teams to deliver real impact – you will see the results of your coordination every week.
Full training on our methodology, workshop materials, and delivery approach.
A collaborative, ambitious team environment with high standards and strong client relationships.
Remote-first working with regular opportunities to connect with the team in London.
Competitive salary depending on experience, with scope for growth as we scale.
AI Transformation Consultant
We Are Agentic is seeking an AI Transformation Consultant to deliver our client workshops and lead discovery engagements across the UK. You will facilitate high-energy, full-day sessions for mixed, non-technical audiences, and work with clients to understand workflows and data-readiness - turning this into a clear map of AI agent opportunities and requirements. Ideal candidates come from a Business Analyst / Solutions or Sales Engineer / Consulting background, with strong public speaking skills and the ability to make technical topics simple, practical, and genuinely fun. Join us to help organisations move from AI curiosity to confident, embedded adoption as they progress through their AI Maturity Journey.
Location: London-based / Hybrid
Employment Type: Full-time
About
We Are Agentic is a people-first AI training and transformation agency. We help leadership teams understand what AI can genuinely deliver - from productivity improvements and sharper decision-making to fully automated workflows - and build a structured, actionable plan for becoming AI-First. We then bring that plan to life through data readiness, workflow analysis, literacy training, and the design & build of custom AI agents.
Role Overview
As an AI Transformation Consultant at We Are Agentic, you will lead the delivery of our client workshops and discovery engagements. This is a highly client-facing role, combining facilitation, training, and consulting. You will run full-day sessions for mixed, non-technical audiences, keep the room energised, and translate complex AI concepts into practical, usable outcomes. You will also run discovery workshops that surface real workflows and data constraints, and turn them into a clear map of AI agent opportunities and requirements.
Key Responsibilities
Deliver our flagship AI workshops independently to groups of around 15 attendees (full-day sessions included), using our methodology and materials.
Facilitate engaging, high-energy sessions that keep participants focused, confident, and productive throughout the day.
Translate technical AI concepts into plain English using analogies, examples, and hands-on exercises for non-technical audiences.
Run discovery sessions with clients to understand workflows, bottlenecks, and data-readiness constraints.
Produce a clear map of AI agent opportunities for clients, including prioritisation and next-step recommendations (using our templates and approach).
Gather and document client product requirements for individual agent builds, ensuring requirements are clear, structured, and usable by build teams.
Handle curveball questions, scepticism, and common compliance/security concerns in a calm, credible way - without derailing delivery.
Capture feedback from workshops and discovery sessions to improve materials, delivery, and client outcomes over time.
Skills & Experience
Strong facilitation and public speaking ability, with proven experience delivering full-day workshops and keeping groups engaged.
A natural ability to bring humour and warmth into delivery, making technical content enjoyable and accessible without losing rigour.
Ability to simplify complex technical ideas into clear, practical guidance for non-technical audiences.
Comfortable live demoing AI tools and troubleshooting in real time during workshops.
Strong consulting instincts: able to ask sharp questions, structure ambiguous problems, and guide groups to clear outputs.
Experience in client-facing, technical roles such as Business Analyst, Solutions/Sales Engineer, Technical Consultant, or Digital Adoption/Transformation.
Excellent written communication skills for documenting discovery outputs, requirements, and client-ready deliverables.
Nice to Have
Experience delivering training or consulting in regulated environments (e.g., legal, finance, insurance).
Experience supporting AI adoption initiatives, automation projects, or digital transformation programmes.
Familiarity with Microsoft Copilot and the broader M365 ecosystem.
What We Offer
A front-row seat in building a high-growth, people-first AI transformation business.
A role where your work directly impacts real teams and real workflows - not just strategy decks.
Training on our methodology, workshop materials, and discovery approach.
A collaborative, ambitious team environment with high standards and strong client relationships.
Competitive salary (or day rate) depending on experience, with scope for growth as we scale.